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Questions about using
SoftMap?
First, we suggest you refer to the F.A.Q.
page and the Users Guide.
How to
Reach Technical Support
Since the closure of SoftMap Technologies
(which was done without consultation with us), there is no longer any official
tech support. However, we use the product frequently and are doing our best to
provide technical support for the products.
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SoftMap Publishing |
425 University Avenue, Suite 401
Toronto, Ontario
M5G 1T6
Canada
Phone:
(416) 607-6205
Fax: (416) 352-1632
E-mail:
info@softmappublishing.com |
 Our
Customer Service
Best-selling
product!
SoftMap works! We've sold over 30,000 copies. People constantly
comment on how much they enjoy using the product. However, we recognize that -
occassionally - problems can occur.
The SoftMap
Guarantee
All SoftMap products are guaranteed against defects in materials
or workmanship for a period of 90 days from date of purchase. Please notify us
immediately if you experience any difficulties installing the
product.
Return Policy
No returns will be accepted.
In the rare situation where a product is defective, we will issue a replacement
at no charge.
SoftMap takes great care in packaging all shipped material;
if damage should occur during transportation, claims must be addressed to
Canada Post or any other designated courier. If you feel that your purchase warrants an
exception to our return policy, please contact us before attempting to return
the item. Unauthorized returns will be returned to sender.
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